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Thursday, January 23 • 12:15pm - 12:45pm
Customer Touch Point Design LIMITED

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Brands must consistently deliver on their promise at every point of customer contact. In this segment, we’ll explore the methods to develop high ROI proof points for your brand’s promise at each current customer touch point as well as at new touch points.

Presenter/s or Panelists
avatar for Karthi		 Marshan

Karthi Marshan

Sr. EVP & Head – Group Marketing, Kotak
Karthi Marshan heads marketing for the Kotak Mahindra Group, India's fourth largest private sector bank and BFSI conglomerate. In his role at Kotak, Karthi oversees marketing efforts across all the verticals that Kotak is present in, including insurance, banking, brokerage, asset management et al. Previously, Karthi has headed marketing at IDBI Bank, and co-founded Sharekhan, one of India's leading retail brokerage firms. Karthi started his... Read More →
AS

Arshad Siddiqui

President & CEO, Rasna Beverages Division- Rasna Pvt limited
Passion for life

Advisory / Stream Hosts
avatar for Deepali Naair

Deepali Naair

Chief Marketing Officer, Mahindra Holidays & Resort India Limited
Deepali Naair began her career with Tata Motors in 1993 followed by a stint in marketing at BPL Mobile, when the first mobile phone was launched in India. She has also worked in Advertising as a Strategic Planner at Draft FCB-Ulka followed by a stint in a consumer goods company - Marico as Marketing Manager for Saffola and Mediker. Before joining L&T Insurance, her last assignment was with HSBC Global Asset Management India as Vice... Read More →
avatar for Pallavi Singh

Pallavi Singh

Director - Marketing, Harley-Davidson India


Thursday January 23, 2014 12:15pm - 12:45pm
Stream: Brand Marketing at Crystal 3

Attendees (5)